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Topic: Uswitch Advice to switch to Bulb Energy
I wanted to switch my energy company as so many people advise these days. So I used uswitch the one which was most widely recommended and was top of the search results. uswitch recommended Bulb Energy as the supplier that would reduce my energy bills the most, so I signed up with them.
This was the biggest mistake that I could have made.
The second biggest was in allowing me to be steered to Bulb Energy by uswitch.
Since is signed with Bulb Energy I have had nothing but difficulty in trying to persuade the online agent that I cannot send them an off-peak reading and a peak reading. My meter only gives me 1 reading, not 2. I asked the online agent to pass my complaint to her line manager and that was the last I heard from them. According to a recent email, they have estimated my energy consumption this time, but that's not good enough and may come back and bite me if their estimate is below my consumption.
I cannot afford to play catch up with unpaid energy consumption.
I am so unhappy with my dealings with Bulb Energy that I have done an online search and discovered Amit Gudka is a co-founder and Mathew Trott is the C.T.O and I intend to write to them telling them how unhappy I am with my dealings with the company.

by ianmacdougall Wed Oct 30 09:11:55 UTC 2019
 
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